Mweb etc) will have multiple prices for their 20 Mbps Uncapped Packages. “We have seen a 10% increase in page views of fibre-related pages on our website from May to October and over 80 000 page views on in the same period,” said Hoosain. See the best uncapped fibre internet ISPs and their fibre and WiFi specials. Hoosain said that MWeb is seeing a “marked increase” in the number of people converting to and interested in FTTH as general awareness about the availability of fibre grows in the South African market. New products will be launched for these companies’ networks in the “coming weeks”, Hoosain said. Meanwhile, MWeb head of products Rihana Hoosain said the company is also launching partnerships with Frogfoot Networks (recently acquired by Vox Telecom) and Fibrehoods in a number of areas, including Constantia, Parkview, Craighall and Century City. The Internet service provider said on Tuesday that it is also increasing data cap sizes at the same time as cutting prices.ĭetails about the cap changes and new prices are contained in the table below: Data supplied by MWeb We keep our customers updated as quickly as we can through the alerts channels.MWeb has cut the price of fibre-to-the-home (FTTH) broadband in areas where last-mile fibre specialist Vumatel provides infrastructure. Please take a look at our alerts channels. If the above steps do not resolve your problem, there might be an outage affecting your fibre service. If you don’t yet have a DC UPS to power your router and fibre box, please consider getting one.You can also check your neighbourhood/community chat group to see if your neighbours are noticing a similar problem. While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know.Have a look at this guide: Wi-Fi First Aid Bonus Steps Summary of the problem, for example: “download speeds are slow in the evenings, but seem fine in the day” or “After Loadshedding I often notice the following problem…”.Details of which fibre network you are on, and your general location.Photo of your fibre box lights, clearly showing the PON or Broadband or F/FX light.Screenshot or photo of your speed test result (from .za).If you still have internet problems, please email us the following: Openserve fibre customers can test with a laptop connected to the router or configure a PPPoE login on their laptop. Check that your laptop has a Gigabit Ethernet port – or else you will see speeds below 100Mbps. Mweb uses cookies to offer you a better experience and by using our site, you agree to their use. Line speed changes will take place during March and will be. Green ‘F’ or Orange ‘FX’ light for VumatelĬonnect a laptop directly to your fibre box (ONT) with an Ethernet cable and test your speeds at: – this test will rule out problems with Wi-Fi. These changes will be effective for new customers from 1 March and existing customers by 1 April 2021, Mweb said.Step 3Ĭheck if the lights on your fibre box (ONT/CPE) show an active fibre connection: The first homes in Parkhurst received access to a Gigabit per second. Make sure everything is “clicked” into place and your fibre patch cable is not kinked or wound too tightly. MWEB has announced its fibre-to-the-home prices for Parkhurst, which start at R399 per month for an uncapped 4Mbps service. Reboot your router and fibre box (ONT/CPE). If you are experiencing internet problems, like slow, intermittent or no internet please complete the following standard troubleshooting steps: Step 1Ĭheck if there are maintenance events or outages that might affect your line on .za.
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